:root{color-scheme:light;--bg:#eff3fa;--panel:#ffffffb8;--solid:#fff;--text:#172639;--muted:#627186;--border:#ffffffb0;--line:#dbe3ef;--accent:#086deb;--soft:#e7f0fe;--green:#227553;--red:#ae394c;--glow:#82bcff33}
html[data-theme=black]{color-scheme:dark;--bg:#090d16;--panel:#182033b8;--solid:#182234;--text:#eef4ff;--muted:#a6b6ce;--border:#c4d9ff24;--line:#344057;--accent:#79b5ff;--soft:#243c5b;--green:#84d6b1;--red:#ff9baf;--glow:#3e76d52b}
html[data-theme=gray]{color-scheme:dark;--bg:#2a303d;--panel:#424c60b8;--solid:#3c485b;--text:#f6f8ff;--muted:#c2cde0;--border:#dee8ff35;--line:#61708a;--accent:#a6d1ff;--soft:#4a6280;--green:#a5e8c6;--red:#ffb6c6;--glow:#93baff22}
*{box-sizing:border-box}[hidden]{display:none!important}body{margin:0;background:radial-gradient(ellipse at 5% 0,var(--glow),transparent 55%),radial-gradient(ellipse at 100% 90%,#aa8cf51a,transparent 55%),var(--bg);background-attachment:fixed;font:14px/1.55 -apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;color:var(--text);-webkit-font-smoothing:antialiased}button,input,textarea,select{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer;border:1px solid var(--line);background:var(--panel);color:var(--text);padding:10px 14px;border-radius:12px;transition:transform .2s,background .2s;min-height:42px}button:active{transform:scale(.97)}button:disabled{opacity:.45;cursor:default}button:hover:not(:disabled){background:var(--soft)}:focus-visible{outline:3px solid var(--accent);outline-offset:3px}a{color:var(--accent);text-decoration:none}.glass{background:var(--panel);border:1px solid var(--border);backdrop-filter:blur(22px) saturate(135%);-webkit-backdrop-filter:blur(22px) saturate(135%);box-shadow:inset 0 1px 0 var(--border),0 16px 50px #091d3510}.primary{background:var(--accent);color:var(--bg);border:0;font-weight:650;box-shadow:0 6px 24px var(--glow)}.primary:hover:not(:disabled){background:var(--accent);filter:brightness(1.08)}h1,h2,p{margin-top:0}h1{font-size:36px;line-height:1.15;letter-spacing:-.05em;margin-bottom:12px}h2{font-size:17px;letter-spacing:-.02em;margin-bottom:5px}.muted,.footnote,.hint{color:var(--muted)}.brand{display:flex;align-items:center;gap:12px;font-weight:700;letter-spacing:.03em}.brand small{display:block;font-weight:400;color:var(--muted);font-size:11px}.mark{display:grid;place-items:center;width:42px;height:42px;border-radius:14px;color:var(--accent);background:var(--soft)}.login-wrap{min-height:100dvh;display:grid;place-items:center;padding:24px 20px 100px}.login-card{padding:40px;width:min(440px,100%);border-radius:28px}.login-card .brand{margin-bottom:34px}.login-card h1{font-size:32px}.login-card .primary{width:100%;margin:15px 0}label{display:grid;gap:7px;font-size:12px;color:var(--muted);margin:15px 0}input,textarea,select{width:100%;min-width:0;border:1px solid var(--line);border-radius:12px;padding:12px;background:var(--panel);color:var(--text)}textarea{resize:vertical;max-height:220px}main{max-width:1500px;margin:auto;padding:20px 32px 90px}.header{border-radius:20px;display:flex;justify-content:space-between;gap:20px;align-items:center;padding:14px 20px}.header nav{display:flex;gap:12px;align-items:center;font-size:12px}.page-title{display:flex;justify-content:space-between;align-items:center;margin:32px 0 22px;gap:20px}.page-title p{margin-bottom:0}.eyebrow{font-size:10px;font-weight:700;letter-spacing:.2em;color:var(--muted);margin-bottom:10px!important}.desk{display:grid;grid-template-columns:310px minmax(0,1fr);border-radius:24px;overflow:hidden;height:min(760px,72dvh);min-height:460px}.queue{border-right:1px solid var(--line);display:flex;flex-direction:column;min-height:0}.queue-head{padding:22px 20px 14px}.queue-head h2{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px}.count{font-size:11px;background:var(--soft);color:var(--accent);padding:3px 8px;border-radius:20px}#ticketList{overflow:auto;flex:1;padding:0 10px}.ticket{display:block;width:100%;text-align:left;border:1px solid transparent;background:transparent;padding:16px 12px;margin-bottom:6px;min-width:0}.ticket.active{background:var(--soft);border-color:var(--line)}.ticket strong{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:13px}.ticket small{display:block;margin-top:7px;color:var(--muted)}.badge{border-radius:30px;padding:5px 9px;font-size:10px;font-weight:600;white-space:nowrap;background:var(--soft);color:var(--accent)}.badge.closed{color:var(--muted);background:var(--panel)}.badge.in_progress{color:var(--green)}.pagination{display:flex;justify-content:space-between;align-items:center;padding:12px;font-size:12px;color:var(--muted)}.chat{min-width:0;min-height:0}#chatActive{height:100%;display:flex;flex-direction:column}.chat-head{display:flex;gap:12px;justify-content:space-between;align-items:center;padding:20px 24px;border-bottom:1px solid var(--line)}.chat-head>div{min-width:0}.chat-head h2{overflow-wrap:anywhere}.tools{display:flex;gap:8px;align-items:center;padding:10px 20px;border-bottom:1px solid var(--line);flex-wrap:wrap}.tools select{width:auto;max-width:230px}.tools button,.tools select{font-size:11px;padding:8px 10px;min-height:36px}#chatMessages{overflow:auto;flex:1;padding:24px;display:flex;flex-direction:column;gap:15px;overscroll-behavior:contain}.bubble{max-width:82%;align-self:flex-start;padding:13px 17px;border:1px solid var(--border);border-radius:17px 17px 17px 5px;background:var(--panel);overflow-wrap:anywhere}.bubble.mine{align-self:flex-end;background:var(--soft);border-radius:17px 17px 5px 17px}.bubble small{display:block;font-size:10px;color:var(--muted);margin-bottom:5px}.bubble p{white-space:pre-wrap;margin:0;line-height:1.7}#replyForm{display:flex;align-items:flex-end;gap:12px;padding:14px 20px 0;border-top:1px solid var(--line)}#replyForm textarea{flex:1;resize:none}#replyForm button{flex-shrink:0}.hint{font-size:10px;padding:7px 22px 14px}.empty{height:100%;display:flex;align-items:center;justify-content:center;flex-direction:column;padding:32px;text-align:center;color:var(--muted)}.empty h2{color:var(--text)}.empty-icon{display:grid;place-items:center;width:70px;height:70px;border-radius:23px;background:var(--soft);color:var(--accent);font-size:28px;margin-bottom:22px}.footnote{font-size:11px;margin:12px 0}.themes{display:flex;gap:4px;position:fixed;bottom:16px;right:24px;z-index:10;border-radius:19px;padding:5px}.themes button{border:0;background:transparent;min-height:34px;font-size:11px;padding:7px 14px}.themes button[aria-pressed=true]{background:var(--solid);color:var(--accent);box-shadow:0 2px 8px #0001}.error{color:var(--red)}#notice{position:fixed;top:20px;left:50%;transform:translateX(-50%);z-index:100;max-width:90%;padding:14px 22px;border-radius:16px;background:var(--solid);border:1px solid var(--line);box-shadow:0 10px 40px #0002}dialog{color:var(--text);border-radius:24px;padding:26px;width:min(580px,94vw);max-height:90dvh}dialog::backdrop{background:#101d3544;backdrop-filter:blur(6px)}.dialog-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.dialog-head button{font-size:20px;padding:5px 13px}dialog .primary{margin-top:16px}.user-form{display:grid;grid-template-columns:1fr 1fr;gap:0 12px;padding-bottom:20px;border-bottom:1px solid var(--line)}.user-form button{grid-column:1/-1}.user-row{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:16px 0;border-bottom:1px solid var(--line);flex-wrap:wrap}.user-row small{display:block;color:var(--muted)}.user-actions{display:flex;gap:6px}.user-actions button{font-size:11px}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}.mobile-only{display:none}
@media(max-width:850px){main{padding:12px 14px 90px}.header{padding:12px;flex-wrap:wrap}.header nav{gap:8px;flex-wrap:wrap}#userName{display:none}.page-title{margin:24px 0 20px}h1{font-size:28px}.desk{grid-template-columns:250px minmax(0,1fr)}.bubble{max-width:95%}}
@media(max-width:620px){.desk{display:block;height:70dvh;min-height:480px}.queue{height:100%;border:0}.chat{height:100%;display:none}.desk.selected .queue{display:none}.desk.selected .chat{display:block}.mobile-only{display:block}.chat-head{padding:14px;flex-wrap:wrap}.chat-head h2{font-size:15px}.chat-head small{font-size:10px}.tools{padding:10px}.tools select{max-width:170px}#chatMessages{padding:16px}#replyForm{padding:12px 12px 0;gap:8px}#replyForm button{font-size:12px;padding:12px}.page-title{align-items:flex-start}.page-title>.primary{font-size:11px;padding:10px;max-width:130px}h1{font-size:26px}.page-title .muted{font-size:12px}.themes{right:12px;bottom:max(12px,env(safe-area-inset-bottom))}.login-card{padding:28px}.user-form{grid-template-columns:1fr}.header .brand small{max-width:130px}.header nav{font-size:11px}.header nav button{font-size:11px}.footnote{max-width:270px}}
@media(prefers-reduced-motion:no-preference){.glass{animation:appear .4s ease both}.bubble{animation:appear .2s ease both}@keyframes appear{from{opacity:0}to{opacity:1}}} @media(prefers-reduced-motion:reduce){*{transition:none!important;animation:none!important}}@supports not (backdrop-filter:blur(1px)){.glass{background:var(--solid)}}